Guest Testimonials
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Heather and Jake were extremely Helpful with getting me into a brand new Vehicle! I highly Recommend stopping by and seeing the Rhinelander GM Crew!! Thank you guys SOOO MUCH!!
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Brian was super friendly and made the whole process easy to do. I'm happy with my purchase
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Air bag recall and oil change was handled great!
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I was in a bind when a transmission cooler line failed while vacationing in the North woods. I had taken the vehicle to a closer dealer that shall remain nameless. After receiving a $9200 quote for a new transmission I trailered the vehicle to Rhinelander where the lines were replaced and I was on my way within two days for less than $600 dollars. Joe in the service department went above and beyond to get my parts shipped in and got my family back on the road. Kudos to you all in Rhinelander Ten out of ten.
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I highly recommend purchasing a vehicle from Rhinelander Toyota. From starting with communicating with Megan online and setting up an appointment, meeting Debbie at the door and her taking all the time we needed for her to explain/show everything to us and answer all of our questions, then talking with Kevin about our trade in, and ending with discussing other options for our vehicle with Jason. Everyone was so friendly and helpful! Purchasing our vehicle was actually FUN! We will always purchase our vehicles from them from now on! If you are looking for a new or used car, ...
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We drove over from MI to WI for an event. About 30 minutes north of Rhinelander, we hit a deer that smashed our driver's side window. We drove down to the dealership to see if they possibly had a window in stock. Unfortunately they di not, but they did take our vehicle in to clean up some of the glass and put plastic over the window. They had us in and out in about 40 minutes and didn't charge us anything for their time. Great, helpful people are hard to find. They definitely have some here.
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Excellent service from scheduling to completion! I like the simplicity of the oil change lane at Rhinelander Chevy. Quick, easy and thorough. Excellent dealer service.
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Exceptional service all around, as always!
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I bought a 2015 Ford F350 diesel from Scott Brass, I thought they treated me fair and reasonable, I’d definitely buy another vehicle from them and will be recommending them to friends thanks again!
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Was the most simple vehicle purchase I’ve ever done. Seth and the Team made every part of the process fast and easy.
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We had a great experience buying our vehicle. Haylee was helpful and we did not feel pressured to buy.
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You done great.Scotts great salesman. No pressure. Explained all the features on the Suv .and how they work.
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Great service team and fast quality work.
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The people that work at Rhinelander GM are absolutely wonderful. I will continue to do all my business with them. Its nice to know there are still people out there that actually care about you
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It was a great car buying experience, everyone was polite, professional and not pushy. Thank you to the people that made the experience a great one from our saleslady Haylee, front office team Jack and Brock and all the employees behind the scenes. If your looking for a non pressure dealership, I would look no further!!
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Great dealing with the service department! Excellent dealership.
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Very professional
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We had a great experience with all the employees at Rhinelander. Mike was great to work with.
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Rhinelander GM Auto Group is second to none! From my first initial contact to being handed my keys, first class service. I had the pleasure of working with Heather Schmitt. She’s extremely knowledgeable about the product, professional and not pushy at all. I live 70 miles away and Heather even delivered the truck personally to me. She goes way above and beyond to make you happy!!! I highly recommend her and I’m one tough cookie to please! Thank you Heather! Great job😃💯 Linda Plumley
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Matt Stenz provided us with a great experience from start to finish; responsive, professional, genuine and caring. This was our first experience with Rhinelander GM Auto Group, and it won’t be our last. Also, Jack Beery, what an awesome Team WOW!!
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Everyone was so nice and helpful. Seth was super nice! I would recommend him to anyone.
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Great service! Identified the problem and fixed it quickly.
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Everything went great. Very easy experience buying from Scott
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The Rhinelander GM dealership is great. Very clean and everyone is extremely nice but professional. Brian Z is the best - ask for him when you visit. Brock and Jack are also super great and honest. All around a great team and a great representation of the GM brand. Highly recommended
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From the scheduler to the intake to the mechanic, everyone was friendly, competent, and quick. And what i thought might be an expensive issue was not so trustworthy there! Btw there is fresh popcorn and sodas in the waiting room so nice touch!
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Very happy that the service dept went above and beyond to get my vehicle done in a very timely. I would highly eecommend them
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Excellent service! Loved the vehicle inspection video too! Thank you!
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Great job. Efficient!!
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Amazing service from Brian and Justin. Made me feel comfortable and at ease. Very knowledgeable. Very patient with me on making the right choice. Thank you for the excellent service.
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The experience was one of the easiest I ever had buying a vehicle. They found the one I wanted and had it there in 3 days. The staff is second to none. I would highly recommend Rhinelander gm.
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Was much better than my last dealing
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Scott & his other team members were very nice & easy to work with!
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Fast, thorough, and friendly. My favorite place for service!
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Quick, fast, & friendly.
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Fast friendly service
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Awesome experience!
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Came down to buy jeep ended up leaving with a terrain. Ashley was very helpful and not pushy, she made the process super easy. Car was cleaned and was able to meet my expectations of what buying a vehicle should be like. Would recommend ashley and this dealership for a place to buy a new or used vehicle.
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My temp sensor and thermostat decided to fail while up this way when we were heading back to our cabin after visiting some friends. This was 9:30pm. Got home, researched the problem and it pointed to the above mentioned parts. The next morning I called a GM dealer Ive used in the past but they said they wouldn't have time to help me. I then called Rhinelander GMC, talked to Janelle who said she could get me in at 1pm. They had the parts, were able to make the repairs and was able to use my extended warranty. I ...
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Great service, Scott Brass is a great salesman he worked hard to get us a great deal. We love our Trax!
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I have had my oil changed for the 15 years at this shop. I now have an Audi instead of a Chevy. They were very accommodating in servicing my vehicle. Parts were ordered and the oil change happened the same day. Awesome service. Thank you!
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Great video explaining details of the service done. Thanks
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Excellent.
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Knowledgeable and friendly
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Got my vehicle in right away to patch a tire. Great service!
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Was a seamless process of walking in working with the staff. And driving off the lot with a new vehicle. Everyone is very accommodating and willing to help answer and solve any questions asked during the process.
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GM of Rhinelander is so easy to work with. Also very professional!
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Started before my appointment, good job Joe!
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Sales consultant Brian was very knowledgeable and helpful.
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Smooth experience, from beginning to end.
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Chuck and the staff of OK used cars were wonderful! They made purchasing a car so easy. Financing and warranties alone make me know I’m safe on the road. Thank you so very much!
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Quick and great service!
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People pleasant to deal with and pleased with the work.
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Very happy with timely service. Everyone very helpful. A good experience
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Scott Brass was amazing he was able to find me financing when I didn't think it was possible! The GM team were friendly and courteous! Highly recommend Rhinelander Gm
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We called, we went over everything, they knew everything when we dropped it off, they told us it may take awhile but it ended up being fixed quickly. They kept us informed. All in all, super easy and quick. They are always nice and helpful. Free shuttle service with an interesting guy to talk to. They always make the whole transition easy. It's so nice.
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THE BIG DUDE SEAN IS THE MOST HELPFUL AND RESPECTFUL, GIVE THIS MAN A RAISE
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Janelle was so pleasant and helpful setting my appointment and listening to my needs. The service was just as exceptional.
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Fantastic experience. Left feeling good about my purchase. No pressure in adding extra packages. Everyone was extremely friendly and I would not hesitate to come back and buy from them again.
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Helpful with more than just his area, team player.
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Last year I had an issue with Rhinelander GM. I brought it to their attention and they worked out a very reasonable solution. This spring I was in the market for a new truck and since they addressed my previous issue, I thought I would give them another chance. I'm glad I went back because they were again extremely helpful and treated me very well. I will continue to patronize them due to their professionalism and desire to insure their clients are taken care of. Thanks Rhinelander GM!
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Very helpful AND knowledgeable. Justin & Matt spent a lot of time with us and I highly recommend this dealership
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Good old-fashioned service. Of three dealerships I visited, this was the best
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Everyone is so nice! Great experience with these guys!
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Definitely a excellent place to get a vehicle!! Very helpful and friendly staff they have working!!